FAQ

Q: Are you trading company or manufacturer?
A: We are professional manufacture of lab equipment and we have our own factory. We commit to be your professional. We commit to be your professional, efficient and reliable partner.

Q: How long is your delivery time?
A: Generally it is within 7 working days after receiving 100% payment if the goods are in stock. Or it is 15 working days if the goods are not in stock, depending on order quantity.

Q: Do you provide samples? Is it free?
A: Yes, we could offer the sample. Considering the high value of our products, the sample is not free, but we will give you our best price including shipping cost.

Q:How about OLABO payment term?
A:T/T & L/C Q:How about OLABO validity of quotation ? A:Usually 15 days as the shipping freight and exchange rate can be fluctuant.

Q:How about the package?
A:Bubble film + Cotton +Standard export wooden case.

Q:How to inspect the goods?
A:Products will be checked by our QC staff frist, then our proejct manager. Client can come and check bythemselves or third party check is available.