After Sales Service

Q 1. Are you supplying standard sizes of windows/doors or customized products

Q 2. Do you have installers in Australia or send installation team to job site?

Q 3.What about your packages ?

Q 4.What about your door systems ?

Q 5. How can I know the price exactly?

A: The price is based on your specific requirement, it is better to provide the following information to help us quote exact price to you.

(1) Official drawing of windows&doors to show us the dimensions, quantity and types;

(2) The color the frame and also the thickness of the profile you would like to choose;

(3) Type of the glass: single or double glass, laminated or Low-E glass, others;

(4) Any other your personal requirements is also needed.


Q 6. Payments and Production

When we receive your deposit payments, we will start making your order( bedroom wardrobe / walk in closet)


Q 7. Delivery Time

25-30Days after approved the order.
Arrange shipments and send the (bedroom wardrobe,kitchen cabinets) to you.


Q 8. After Sales 

If you have any question about how to install (kitchen cabinets,bedroom wardrobe), we will instruct step by step until installation succeed.Or have anything broken in the delivery, you can take a photo to us, we will make a new part for you for free.