Q: Do I need two laser machines to engrave and cut separately?
 A: No, the laser machines are capable of both engraving and cutting. One machine alone can fulfill the two purposes.
 Q: Do the laser machines need to be connected to a laptop or desktop computer to work?
 A: Yes, either is ok. It supports Windows 10, Windows 2000, Windows XP, Win 7, and other operating systems
 Q: What kind of graphic format does it support?
 A: JPG, PNG, BMP, PLT, DST, DXF, CDR, AI, DSB, GIF, MNG, TIF, TGA, PCX, JP2, JPC, PGX, RAS, PNM, SKA, RAW.
 Q: How to distinguish laser tubes with different powers and applications?
 A: 1. Laser tube length (relatively speaking, the longer, the bigger)
     2. Laser tube diameter (relatively speaking, the thicker, the bigger)
     3. The bigger a laser tube power is, the deeper the machine can cut, but its light spot is bigger. So, it is better to use a  machine with a low-power laser tube to engrave, such as 40W, 50W or 60W.
 Q: Is it better to increase blow to improve laser processing performance?
 A: For some thick materials, it works. But, when carving some other materials, you need to blow less.
 Q: How long will it take to learn to operate a laser machine?
 A: If you are able to use some basic graphic design software, it will only take a few hours to master the operation. You just    need to do some simple tests on different processing materials to know how to set the correct speed and laser power.
 Q: Is a laser machine in operation harmful to our bodies?

 A: It is not harmful as long as the laser is not exposed directly to skin and eyes.

Redsail Technology Co. Ltd is a high-tech enterprise integrating R& D, production and asales of laser application equipment. Products mainly include laser engraver, laser cutter, advertising CNC Router, woodworking CNC Router and cutting plotter. Since 2003, it has been 18 years now.

We have more than 100 outstanding employees, including more than 10 professional core R& D team memebers, and some experts with more than 15 years experience of laser filed. 10+ after-sales service people provide 24-hour fast online and offline technical services in 6 languages.

Factory in Zibo, Shangdong covers an area of more than 5, 000 square meters. Also we set up overseas marketing center in Jinan, Shandong. Redsail laser machines were approved by CE, FDA and sold to 150 countries and regions around the world, and already established Canada Branch with warehouse. In the next 3 years, we plan to establish service center in more than 10 countries.

"Quality, Good Faith, Innovation, Service" are the spirits of Redsail Laser, we always adhere to customer demand-oriented, provide design, installation and debugging and after-sale technical support and other full services.

As a traditional pregmatic enterprise, Redsail Laser every step of the down-to-earth, product upgrading go through a long-term test before put on the market, so the quality can be guaranteed. We are always looking for dealer partners around the world.

We are not a ruthless and pure commercial company, but a warm and trusted partner like home. Welcome to join us and share success.