>> Our Service

>> Pre-sale service

Acting as a good adviser, our well-trained sales groups and professional technical team propose most rational solutions for our valued client as per practical project requirement.

>> Select suitable model & matched equipment.

>> Strong technical support. Reply clients' questions within 24 hours.

>> Service During Sales

We have responsible team from raw material to finished products, and guarantee 100% pass rate.

>> Design and manufacture products basis of client's special equirement

>> Inspect each machine & matched accessories strictly before delivery

>> Timely inform client of production progress.

>> After Sales Service

We're always with you in after-sale service.

>> We can arrange related after-sales representatives for debugging and training at worksite when starting up. >> E-mail, call or door-to-door service in later using.

>> Certification

>> FAQ

Q: Are you original manufacturer?

A: Yes, we JCDRILL is a official leading manufacture in drilling machinery in China and we have the whole series products you need.

A: T/T term or L/C term. On T/T term, 30% down payment is required in advance, and 70%  balance shall be settled before shipment. On L/C term, a 100% irrevocable L/C without "soft clauses" can be accepted.

A: We JCDRILL are a professional and international company, accept all Incoterms 2010 terms, normally we work on FOB, CIF, CFR, CIP.

A: Normally products will take about 3-15 days to produce the ordered machines. Most of the time, we can have an immediate delivery of our regular machines in 15 days.

A:We have spare parts centers across continents that stock specialist spare parts. We promise that spare parts will be delivered within 72 hours or no more than one week.