After Sales ServiceFAQ

Q1. What are your terms of packing?
A: Generally, we pack our goods in a wooden case with a steel frame.

Q2. What are your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.

Q3. What are your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.

Q4. How about your delivery time?
A: Generally, it will take 7 to 20 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

Q5. Can you produce according to our request?
A: Yes, we can produce the machine according to your request.

Q6. Do you test all your goods before delivery?
A: Yes, we have a 100% test before delivery

Q7: How do you make our business long-term and good relationship?
1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.