Service before sale : 1, 24 hours online .Your inquiry will be quick reply by email . Also can go through all questions with you by any online chattingtools(Wechat ,Whatsapp ,TradeManager ). 2,Professionally and patiently introduction,details, pictures and working video to show machine. Service on sale: 1,Test every machine and inspect the machine seriously. 2,Send the machine picture which you order , then packing it with stretch film or standard export wooden box after you confirm the machine is ok . 3,Delivery:Will tell you the shipping time and arrival time. Sending all original documents to you by Express For Free before the goods arrived at seaport. Service after sale: 1, Free insurance for goods by sea. 2, 24 hours online to solve any problem. Supply you English manual book and technical support , maintain and install video to help you solve the problem, or dispatch worker to your factory.